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Editorial Policy and How We Rate Exchanges

What we check before we recommend anything, how our scores are built, and what happens when we get something wrong.

Quick answer

We score platforms on what matters to a Kenyan user: access from Kenya and KES routes, the M-Pesa path, fee transparency, ID requirements, licences and regulatory standing, security track record and support. Facts come from primary sources; unverified claims are labelled as such.

Our top-rated exchange: Operating since 2013, 30+ licences and registrations worldwide, including US money-transmitter licences and an FCA-registered UK entity (FRN 1007192).

Our research standards

  1. Primary sources first. Fees come from the exchange’s own fee page, M-Pesa charges from Safaricom’s published tariff table, legal points from Kenya Law, the Central Bank of Kenya, the Capital Markets Authority and KRA.
  2. Concrete over vague. We do not write that a platform is “fast” or “secure”. We write what it actually does: which payment methods it lists for KES, what documents it asks for, what it charges.
  3. Say when we do not know. If a company does not publish a figure, or sources disagree, we say so on the page.
  4. No timeless guarantees. Crypto changes quickly. We avoid stating today’s prices in text; live converters show current rates.

How exchange scores work

Each exchange gets a score out of 10 built from these weighted criteria:

CriterionWeightWhat we look at
Access from Kenya20%Kenya supported, KES routes, app availability
M-Pesa and cash-out path20%P2P liquidity with M-Pesa, bank options, card purchases
Fees and transparency15%Published trading, P2P and withdrawal fees
Licences and regulation15%Verified licences abroad; status under Kenya’s VASP Act
Security record15%Incidents, how they were handled, reserves reporting
Verification and support15%ID documents accepted, appeal process, support channels

Scores are editorial judgements based on the facts listed in each review. They are reviewed when a platform changes something material — a new licence, a fee change, a security incident or a change in how it serves Kenya.

Updates and corrections

We revisit key pages regularly and whenever regulation, fees or platform availability change. If you find an error, email support@cryptokenya.co.ke with the page address and, if possible, a source. Confirmed errors are corrected promptly.

What we will not do

  • Promise profits or tell you what a coin’s price will be.
  • Publish guides for platforms we know have closed without saying so.
  • Accept content written by token projects and present it as our own analysis.
  • Ask for your seed phrase, password or money — ever. Anyone claiming to be “CryptoKenya support” and asking for these is a scammer.